About Us

Our Story

At IHCS of Indiana, our journey started with a dedicated nurse who spent over thirty years in healthcare, witnessing firsthand the system’s gaps and feeling a strong drive to improve it. Her mission was to simplify healthcare coordination for both care managers and clients. We understand the complexities faced by individuals using Medicaid waiver programs and are committed to removing any obstacles—social, physical, or mental—that may affect their care. Our priority is to ensure you receive the support and attention you deserve.

Crystal McAvoy, LPN, CCM

CEO & Owner

Baylea Salima

President

D’Kota Wood

VP of Operations

Mark Wright

CFO

Tim Nickens

Director of Cybersecurity

& Billing

Mandy Nickens

Clinical Compliance

Mackenzie Matters

Director of Education

Justin Price

Intake Supervisor

Katy Reynolds

Director of Business

Development & Marketing